Repair or replace?
The bumper is marked for repair, but the damage sits in an area the method says cannot be repaired. Bring the photo and the restriction together before ordering parts or booking the work.
Collision Repair for the AI Generation.
Keep repairs
moving.
Give your team an AI colleague who knows the job. Craig brings together the photos, documents and conversations, spots what needs attention, and helps the right people get it sorted.
Working prototype. The browser preview uses example data; the connected web app is in development.
From first contact to follow-through.
Claims Craig reviews the incoming information and raises what needs a decision. Bodyshop Craig checks with the manager. Once approved, the action is carried out and Claims gets the outcome. The conversation stays with the job.
- 01Claim received
- 02Images returned
- 03Findings reviewed
- 04Bodyshop consulted
- 05Manager approves
- 06Action confirmed
Catch the problem before the car arrives.
Alignment first.
A wheel impact needs a pre-repair alignment check. Arrange it before the vehicle reaches the spoke, rather than discovering another delay on arrival.
Something doesn’t match.
The instruction describes one impact; the photographs suggest another. Flag the discrepancy, show the evidence and ask the right question.
Two cancellations. What can come in?
Bodyshop Craig asks Claims Craig for suitable jobs to fill the gap. Consider readiness, customer availability and the effect on other sites before making a move.
The right job at the right site.
A repairable vehicle can still be beyond a spoke’s capabilities. Identify the specialist work and get the right site involved before the vehicle is sent there.
Your team stays in control.
Every job has an owner. Craig can look up context, ask for help and coordinate across teams, while staff make the decisions that need their judgement. Clear progress, useful evidence and a record of what happened belong in the job, not in another spreadsheet.